Rio Grande Reviews

Just received my order, really fast with great customer service! I had problems with my bank on this order, they thought it may be a fraudulent purchase. I was notified quickly by the biling department via email and despite having to make multiple attempts to clear things up with the bank, the folks at Riogrande were super understanding and fast-I wasn't expecting to get my order for at least 2 more days, but it's here and it's perfect! Great prices too! Can't wait to start making things! Thank you!

Purchased to sterling at a different retailer and then could not sell the scrap back. I get argentium and sterling from Rio Grande. They have great customer service reps that can tell me where a price break is. They stopped selling a bracelet clasp that was my bread and butter of all my sales. That makes me sad. I like the way I can return things if they don't work out. Bracelet clasp that let's go and everything falls. Easily returned. Kind and knowledgeable sales staff. Never got a bad grumpy one. They talk to me as I do an online order, so I can use paypal. Watch the price of silver on their websites as prices fluctuate. The Beads they do stock are consistent in quality. No broken ones makes planning for sales and special projects easier. They ship right away. No lag time. They treat customers with respect.